Our panel featured excellent firsthand insights from IT and IP operations leaders: Andrew Johnson (Lewis Roca) and Stacy Shaw (Polsinelli), with commentary and counsel from Brian Aitchison, head of our IP consulting practice
They explored why and how firms are taking stock of their IP prosecution operational landscape — identifying challenges, opportunities and strategies for:
- Improving client service
- Boosting lawyer productivity and satisfaction
- Identifying, measuring and analyzing key metrics
- Evaluating staffing models and surfacing approaches to enhance staff efficiency
And they shared lessons learned about securing management buy-in — both for conducting these exercises in the first place, and for investing in change based on the recommendations they reveal.
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